We’ve emphasized the need for our tool monitoring and our confidence in our products (see our Warranty blog below), but our replacement policy also gives us the opportunity to improve. We create simulations and test our products in need of replacement or repair to see what we can be doing better to prevent against broken pieces and damage. Since continuous improvement is in the best interest of us all, we’d like to continue the discussion of quality. What can we all be doing to optimize performance? What would help your business flourish?
For instance, our products’ primary features are driven by customer concerns over cycle time in their processes. Isn’t consistent running without downtime a goal of everyone? That’s why our broken machine protection scans and signals while the machine is running. It does not require you to turn off the machine and perform manual checks of the tools. Another common concern, dealing with the often heavy-duty and aggressive nature of the environment being monitored, contributed to the production of one of the scanner accessories for the BK Mikro.